But the mobile app for Fios is another story, for months now I have been thinking about changing my plan due to the fact I’m just not watching TV much anymore so I want to explore the options of going to just internet but when I try to check my plan on the app it can’t show me my plan and I get an error message. Personally I have had little to no problems with the service of Fios to my home TV or internet both work fine. I would always welcome an even lower bill.īut service is good and fast! No more buffering and loading!!!Ĭomplete honesty this is actually a no star review for the Fios app. So, overall I had a positive experience withīoth phone reps and I am quite satisfied. There was a survey sent I entered it late and it was vague. Problem has been solved by kind courteous rep. Then the new less smart tv that I must use now,ĭid not link up automatically with the remote. The problem arose after my tv died, the tv that the home tech who installed fios hooked up, I can now change to my Roku without having to get up and do it manually. The tech that assisted me was kind and patient and he walked me thru it and it was a successful Process. I also that day had a tech glitch with my remote control and changing to my Roku box from cable stations. Help seniors it would still be appreciated. I always can use a lower rate and if you can I was going to go back to Optimum to get lower rate but the fees to change up are awful. I know you can trace who it was and commend him for making me a happier customer. Understanding and empathy that I will tell everyone of the kindness of Fios/ Verizon. I have no employment and I am a senior on
How to set up veizon fios self install how to#
Connect the HDMI cable from the HDMI output on the back of the STB to the HDMI input on your TV.I love Verizon they don’t have hidden fees and bills fluctuate like Comcast I had Comcast for three months and their bills keep going up for no reason the first bill I paid was 62 and the second 62 and their third bill they billed me 79 dollars and I had no idea why the bill increased like that and they sent me Comcast tv and they charged me for it even though I didn’t ask for it over all my experience with Comcast was very terrible but with Verizon is drastically the opposite of that what I love about them is they don’t have any hidden fees what you see is what you pay and they didn’t charge me for equipment and installation and they dig under my house to do the installation in another day than the day of the installation and they didn’t charge me for it over all I’m content with the services of Verizon I know I posted a week or two ago I the app didn’t work but it was my own illiteracy I didn’t know how to work the app and I called customer service and they said I order for the app to work I need to logout and log back in in the previous massage I said the app doesn’t show bills details but thanks to Cady customer service now it works I’m never leaving Verizon Plug one end of the STB power cord into the STB, then the other end into the power outlet. They should still be able to tune to channels.Ĭonnect the coaxial cable from the FiOS TV wall outlet to the “RF IN” or “ FiOS TV IN” input on the back of the STB. Without it, they won't get channel guides, on-demand programming, or firmware updates. If you have FiOS TV, that coax cable provides network access to your set-top boxes. Simply so, why does FiOS router have coax?
Current Fios Equipment such as the Optical Network Terminal (ONT) not working or outdated. You have the option of having a contractor or someone handy run the inside wiring. Most techs will use coax because it is usually already there and no extra wires need to be run.īeside above, does FiOS require new wiring? There is a need for any additional inside wiring and you prefer to have Verizon Technician do the installation. Re: Answers about Fios Installation - Coax or CAT5 1) Coax is used to connect all the cable boxes, it is your choice as to what is used to connect the router. Similarly, you may ask, what type of coaxial cable does FiOS use? While FiOS runs fiber optic cable to the home, the connection inside the home is run through standard cable TV coaxial cable.